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Blogs . NPPA Blog . back to blog archive
 
Subject: 2010 NPPA - Spring 10  Posted by NPPA: 4/19/2010
Welcome back!
 
In the last 2 weeks, you will no doubt be nervous and second guessing yourself – I know I did. Even the best laid study plans start to get questioned, you get frustrated, a little paranoid… trust me it’s normal!
 
These emotions can work for, or against you. You can either allow this paranoia to crush you, or you can channel the energy into focusing on the task at hand – make your choice! Whatever you do, try to surround yourself with positive thoughts and positive people - misery loves company, don’t let her invite you to the party!
 
This Week
 
Well I guess last week’s question was too easy huh?
 
On the Facebook group everyone got the answer right:
 
c)       Meet with the management team and inform them of the feedback received. Collectively, review the current performance review criteria and ensure it is goal-oriented.
 
The reason this is the answer is because the management team may be following the performance review criteria, but is it a valid measurement? Also, being a medium-sized firm it would not be uncommon for someone of a Director level to be involved in a review process with management. D would make an excellent follow-up step.
 
Week 10 Update
 
You are an HR Officer in a small financial institution in Port Alfred, Quebec. You recently had a vacancy open in your organization and 5 applicants were interviewed, one of which was the friend of a current employee (James) who referred his friend. James walks into your office quite upset and says, “Why the hell didn’t you hire Greg? He was qualified to do the job!”
 
James has always been a good employee and this outburst takes you by somewhat of a surprise, but you understand James’ frustrations.
 
What do you do?
 
A)    Tell James that if Greg would like to discuss the outcomes of the hiring decision with you that you would be happy to do so with him.
B)    Tell James that there were a number of factors that went into the hiring decision and you would be happy to discuss them with him.
C)    Tell James there may be an upcoming vacancy if he bursts into your office like that again.
D)    Ignore James for the time being. He is simply blowing off some steam and needs some time to get over it – these things always iron themselves out.
 
I look forward to seeing your answers on the discussion board on our Facebook group:
 
Canadian HR Press – Guides & Resources
 
If you have any questions in the meantime let me know at nppa@canadianhrpress.ca
 
Keep you nose to the grindstone over the next 2 weeks and then the summer is yours!
 
Ian
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